Your website should be the last thing you worry about. Our support plans handle the technical details so you can focus on running your business with confidence.
Technology changes constantly. Things break. Tech needs updating. Content needs to change. Without a reliable team actively managing your site, small issues become expensive problems. Our support clients never worry about their websites because we take care of it for them.
Our website support plans are designed for businesses that want a reliable partner to handle their day-to-day website care. We offer three tiers of website support so you can choose the level of coverage that fits your business.
$89/month
Keep your website secure, stable, and up to date with essential updates, backups, and the foundational care every site needs.
$189/month
Everything in Maintain, plus premium-level hosting, proactive monitoring, and hands-on support to keep your site performing at its best.
$289/month
Our most comprehensive plan. Full-service website management with dedicated monthly support, quarterly strategy reviews, and detailed performance reporting.
Not sure which plan is right for you? Compare what’s included below, download the full plan details, or book a quick call and we’ll help you decide.
Download our complete Website Support Plan guide with everything that’s included in each plan, plus answers to the most common questions we hear before someone signs on.
Download our complete Website Support Plan guide with everything that’s included in each plan, plus answers to the most common questions we hear before someone signs on.
The Maintain plan covers the essentials, such as updates, backups, and security, to keep your site stable and protected. The Support plan adds premium-level hosting, proactive monitoring, and one hour of monthly hands-on support. The Manage plan is our most comprehensive plan, adding two hours of monthly support, monthly performance reporting and a quarterly strategy review meeting.
Not necessarily, however there are a few things to know before getting started. All new maintenance clients whose sites were not built by our team go through a site review and migration process starting at $250. This covers our time to evaluate your site, set it up in our systems and make sure it meets the technical standards we maintain across all client sites. If during that review we determine we are unable to support your site or the migration is more complex than anticipated, we will discuss your options upfront.
No. Our plans are month to month so you are never locked into a long-term commitment. We do require 30 days notice for cancellation, and we will provide a full backup of your site at any time should you decide to go in a different direction. If you prefer to pay annually upfront, we also offer a 10% discount on plans.
Additional support requests beyond your included monthly hours are handled on an hourly basis. Clients on the Manage plan receive a 10% discount on our standard hourly rate for any additional work requested. We are transparent about time and will always let you know before work begins if a request will go beyond your included hours.
Response times vary by plan, however we respond to all support requests within 1-3 business days. Manage plan clients receive our fastest response times (24 hours) as a priority. All support plan clients have direct access to our support team. We communicate clearly about timelines for every request.
Yes. You can move between plans at any time with 30 days advance notice. Whether you need more support as your business grows or want to scale back, we make the transition seamless.
Yes, all plans include website hosting. The level of hosting differs by tier.
The Maintain plan includes our standard hosting, which keeps your site live, secure and accessible. The Support and Manage plans include premium-level hosting, which delivers faster load speeds and an added layer of security. In practical terms, premium hosting means your site performs better for visitors, holds up under higher traffic and has stronger protection against threats. All of which also contribute positively to your search rankings as well.
We evaluate our support plan pricing once a year at the end of each calendar year. If a pricing adjustment is necessary due to rising costs, it takes effect at the beginning of the following year. We are committed to keeping increases reasonable so pricing will never increase more than 5% of your current plan rate. You will always be notified of any changes in advance so you have time to review your plan before the new pricing takes effect.
We support businesses in landing top-shelf qualified leads, driving sales and growing business profitability.
