Need some support with a maintenance request, site addition or consulting? We’re here to help!
If you need help troubleshooting or need some assistance with your website, please submit a support ticket below.
Customer support hours:
Monday 3:30-5:00pm || Wednesday 10am-12:00pm || Thursday 10:00am-4pm
All support tickets not covered under a site maintenance plan will be billed at $165/hour during regular office hours. Emergencies required outside of office hours whose warranty period has expired will be billed at $200/hour.
Prior to beginning work, we will send an email with an estimate of work and your support window. Please note if your site is outside of your 30 day post-launch warranty period and do not have an ongoing support plan, you may be subject to additional fees for any support provided.
Support email: support@michellejonescreative.com
