Terms & Conditions

Last updated: July 17, 2025

These Terms & Conditions (“Terms”) govern your use of the website located at www.michellejonescreative.com (the “Website”) operated by Michelle Jones Creative LLC (“we,” “us,” or “our”). By accessing this Website, purchasing products or services, or using any of our features—including downloadable products, AI tools, or domain/hosting services—you agree to be bound by these Terms.

If you do not agree with these Terms, do not use this Website or its services.

1. Use of the Website
You may browse the Website and use its content for your personal or business information only. You agree not to misuse the Website, interfere with its operation, or access it using automated means without permission.

You must be at least 18 years old to use this Website or purchase any products or services.

2. Intellectual Property
All content on the Website—including design files, templates, logos, graphics, photos, layouts, downloads, and written content—is owned by or licensed to Michelle Jones Creative LLC and protected by U.S. and international intellectual property laws.

You may not copy, distribute, reproduce, sell, or create derivative works from any materials on this Website unless expressly permitted in writing.

3. Products & Services
Downloadable Products
When you purchase a downloadable product (e.g., themes, templates, graphics), you are granted a limited, non-exclusive, non-transferable license for personal or internal business use only. All sales are final. You may not resell, redistribute, or claim ownership of the files.

Please refer to our [Terms for Downloadable Products] for more details.

Domain Registration & Hosting Services
We offer domain and hosting services through third-party providers. You are responsible for providing accurate contact information and maintaining secure login credentials. We are not liable for third-party outages, domain transfer issues, or hosting-related data loss.

4. AI Tools & Interactions
Our Website may offer AI-powered tools to assist with navigation, support, or content discovery. By using these tools:

You agree not to input sensitive, private, or confidential information

You understand that responses may not be accurate or complete

AI content is for general informational purposes only and should not be considered legal, financial, or professional advice

We may store anonymized usage data for performance analysis and improvement.

5. Payments and Refunds
All payments must be made in full at the time of purchase. We do not offer refunds for digital products or services, except where required by law.

Chargebacks are not permitted. If a chargeback is initiated, we reserve the right to report the account to collections and restrict access to future purchases.

6. User Accounts
Some areas of the Website may require you to create an account. You are responsible for keeping your username and password confidential. Sharing login credentials is not allowed. We may suspend or terminate your account if we suspect misuse.

7. Third-Party Links and Tools
We may link to third-party websites or use third-party tools to operate our business (e.g., Google Analytics, Mailchimp, domain registrars). We are not responsible for the content, security, or practices of these third parties. Your use of any third-party tools is subject to their terms and policies.

8. Limitation of Liability
We make reasonable efforts to provide reliable, accurate content and services, but we do not guarantee that the Website will be error-free or always available. To the fullest extent permitted by law, Michelle Jones Creative LLC is not liable for any loss, damage, or inconvenience resulting from your use of the Website or products, including but not limited to:

Data loss or service outages

Errors or omissions in content

Delays or failures in domain or hosting service

Reliance on AI-generated responses

9. Termination
We reserve the right to suspend or terminate your access to the Website or services, without notice, if you violate these Terms or misuse our content or tools.

10. Governing Law
These Terms shall be governed by the laws of the State of North Carolina. Any disputes will be handled exclusively in the courts located in Mecklenburg County, North Carolina.

11. Updates to These Terms
We may update or modify these Terms at any time. The most current version will always be posted on this page. By continuing to use the Website, you agree to be bound by the updated Terms.

12. Contact
If you have any questions about these Terms, you can contact us at:

Michelle Jones Creative LLC
8326-407 Pineville-Matthews Road #473072
Charlotte, NC 28247
hello@michellejonescreative.com

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