Privacy Policy

Last updated: July 17, 2025

Michelle Jones Creative LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit www.michellejonescreative.com (the “Website”), use our digital tools, or purchase services including downloadable products, domain names, and website hosting.

By accessing or using the Website, you agree to the terms of this policy. If you do not agree, please do not use the Website or our services.


1. Information We Collect

We collect information from you in the following ways:

Information You Provide:

  • Name

  • Email address

  • Phone number

  • Company name

  • Website URL

  • Billing and payment details

  • Any other information you submit through contact forms, checkout pages, or surveys

Information We Collect Automatically:

  • IP address

  • Browser and device details

  • Pages visited, time spent on site, and referring website

  • Cookie identifiers and other usage data


2. How We Use Your Information

We use your information to:

  • Provide and deliver products and services

  • Communicate with you about orders, downloads, or support inquiries

  • Send newsletters and marketing messages (with your consent)

  • Improve our Website, content, and customer experience

  • Monitor Website traffic and behavior through analytics

  • Fulfill legal or contractual obligations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.


3. Use of Cookies

We use cookies and similar technologies to remember preferences, analyze performance, and support functionality. You can manage or disable cookies through your browser settings. For more information, please refer to our [Cookie Policy].


4. Use of AI Tools

Our Website includes interactive tools that use artificial intelligence (AI) to assist with navigation, FAQs, and content discovery. When using these tools:

  • Your inputs may be processed and temporarily stored to generate responses

  • Do not submit confidential, financial, or sensitive personal data

  • AI responses are informational only and not a substitute for professional advice


5. Domain and Hosting Services

If you purchase domains or hosting through Michelle Jones Creative:

  • We collect information necessary for registration, billing, and technical configuration

  • Data may be shared with third-party registrars or infrastructure providers as needed to fulfill services

  • You are responsible for maintaining accurate information and securing your account credentials


6. Data Sharing

We do not sell your personal information. We may share it with trusted service providers that help us operate our business, including:

  • Email marketing platforms (e.g., Mailchimp or Flodesk)

  • Website and hosting providers (e.g., WPMU Dev, Cloudflare, Squarespace)

  • Payment processors (e.g., Stripe, QuickBooks, PayPal)

  • Analytics tools (e.g., Google Analytics, Microsoft Clarity)

All third parties are required to protect your data in compliance with applicable privacy laws.


7. Data Retention

We retain personal information only as long as necessary for the purpose it was collected, including:

  • Fulfilling your orders

  • Supporting your account or subscription

  • Meeting legal and tax obligations

You may request deletion of your personal data at any time by contacting us.


8. Security

We implement appropriate safeguards to protect your information, including:

  • Secure server environments

  • Encryption during data transfer

  • Access controls and authentication procedures

No system is completely secure, and you provide information at your own risk.


9. Children’s Privacy

This Website is intended for users 18 years or older. We do not knowingly collect personal data from children. If we learn that a child under 18 has provided personal information, we will delete it.


10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent for marketing

  • Object to or restrict data processing

  • Request data transfer in a machine-readable format

  • File a complaint with a supervisory authority

To exercise these rights, contact us at hello@michellejonescreative.com. We may need to verify your identity before processing your request.


11. Do Not Track

Our Website does not currently respond to “Do Not Track” (DNT) signals. Please check with your browser provider on how to enable or disable DNT settings.


12. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their content or privacy practices. You should review their privacy policies before providing personal information.


13. International Data Transfers

If you are located outside the United States, your data may be transferred and processed in the U.S. or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for international transfers.


14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date. Continued use of the Website after changes are posted constitutes your acceptance of the revised policy.


15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Michelle Jones Creative LLC
8326-407 Pineville-Matthews Road #473072
Charlotte, NC 28247
hello@michellejonescreative.com

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